Customer Care Management

Books on Demand

Customer Care Management: Dienstleister Management und Outsourcing von Contact Center Dienstleistungen (German Edition)

Butterworth-Heinemann Ltd

Customer Care Management                        

Books on Demand

Customer Care Management: Workforce Management und Personaleinsatzplanung im Contact Center (German Edition)

Customer Care Management: Workforce Management & Personaleinsatzplanung im Contact Center

Gabler, Betriebswirt.-Vlg

Customer Care Management: Lernen von den Besten aus den USA und Deutschland

Bruno Editore

Il Customer Care: Come Comportarsi con i Clienti, Fidelizzarli e Stimolare il Passaparola per il Successo della Tua Azienda

Management Pocketbooks

The E-Customer Care Pocketbook                  

Independently published

Knowledge Management for Help Desk and Customer Care: How to build an effective Knowledge Base - a roadmap to success

Customer Care (Management Shapers)              

Gabler Verlag

Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards (Fokus Dienstleistungsmarketing) (German Edition)