Customer Care Management

Books on Demand GmbH

Customer Care Management: Dienstleister Management und Outsourcing von Contact Center Dienstleistungen

Gabler Verlag

Customer Care Management: Lernen von den Besten aus den USA und Deutschland

Books on Demand

Customer Care Management: Workforce Management und Personaleinsatzplanung im Contact Center (German Edition)

Rbhp Trade Group

Customer Care Management                        

Independently published

Connetti, Conquista, Vendi. Manuale per i professionisti del Customer Care: Come trasformare ogni interazione in una esperienza di valore per il ... per te!) al telefono, via e-mail, di persona

Bruno Editore

Il Customer Care: Come Comportarsi con i Clienti, Fidelizzarli e Stimolare il Passaparola per il Successo della Tua Azienda

Management Pocketbooks

The E-Customer Care Pocketbook                  

Customer Care (Management Shapers)              

Gabler Verlag

Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards (Fokus Dienstleistungsmarketing) (German Edition)

Kogan Page

Customer Care Excellence: How to Create an Effective Customer Focus