Help Desk

Independently published

Diventa un Tecnico Help Desk: Competenze, skill e strumenti per lavorare all'interno di un help desk.: 1

Prentice Hall

The Art of Software Support: Design and Operation of Support Centers and Help Desks

Independently published

Help Desk Support Book: Issues log book          

Novatec

Gamification em Help Desk e Service Desk        

Wiley

Help Desk 2E w/Online                            

CreateSpace Independent Publishing Platform

In A Perfect World, A Survival Guide for the Help Desk Technician

McGraw-Hill Education

Building & Managing a World Class IT Help Desk  

Independently published

Help Desk Ticket Tracker: Customer Support Log Book: Track and Manage Customer & User Requests Effectively | Record Ticket Details, Resolutions & Insights | Ticketing Log for Professionals

Pearson IT Certification

Effective Help Desk Specialist Skills (English Edition)

Help Desk Management: How to run a computer user support Service Desk effectively (English Edition)